As of 3 October 2024, participants can only use their NDIS funds for items that are on the approved supports list. There is also a specific list of exclusions for NDIS funding. In certain situations, participants may request a substitution from the replacement support list.
This change has come about due to recent legislation. As your support services provider, we will stay updated on what can be claimed and guide you accordingly.
Understanding what the NDIS supports can be frustrating. We offer a flexible, personalised approach to answering your questions about claims.
The NDIS typically funds a support if it:
The NDIS usually does not fund a support if it:
In certain cases, the NDIS can fund supports that are not generally covered, referred to as replacement supports, though these should actually be termed Approval for Exceptions.
Replacement supports are services, items, or equipment you wish to use instead of existing NDIS supports in your plan. Only specific supports can be replaced, and you need written approval from the NDIS. A replacement support does not provide additional funding; it substitutes an existing one.
To find out what can qualify as a replacement support, download:
Refer to the table highlighting legislative changes effective from 3 October 2024. The NDIS will continue to provide updates.